Legal
Privacy Policy
What RefinedHost may collect, why it is used, and how to ask for help with your data.
privacy.md
last_updated = "2026-06-29"
service = "RefinedHost"
billing = "secure_portal"
panel = "customer_control"
Short Version
We use account, billing, support, server, and log data to run the hosting service, keep it secure, and help customers.
- Payment details are handled by the billing provider, not collected directly on this website.
- Server and panel logs may be used for support, abuse prevention, and security.
- Some records must be kept for billing, legal, fraud-prevention, or abuse-prevention reasons.
Information We Process
The exact data depends on how you use the service.
- Account and contact details, such as email address and support identifiers.
- Service records, invoices, renewal state, and payment status.
- Support messages, abuse reports, security notes, IP addresses, panel activity, and server logs.
- Server configuration, files, databases, and operational data needed to provide hosting.
How We Use It
Data is used to provide hosting and keep the platform stable.
- Create and manage services.
- Provide support and troubleshoot issues.
- Prevent fraud, abuse, attacks, and unauthorized access.
- Maintain billing, tax, legal, and operational records.
Sharing
We share data only when needed to run the service or meet legal and security responsibilities.
- Service providers may help with billing, payments, hosting infrastructure, email, security, support, or analytics.
- Information may be disclosed when required by law or needed to enforce policies.
- We may share abuse or security information when necessary to protect users or infrastructure.
Your Choices
Contact support for help with account data.
- You can ask for account correction, export, or deletion.
- Some records may need to be retained for billing, security, legal, or abuse-prevention reasons.
- Keep your account email current so support and service notices can reach you.